Privacy Policy
We are E-genie.in, a service provided E-GENIE ORDER ONLINE PVT LTD. from, New Delhi,
India - . In this Privacy Policy, references to “you” mean any person
submitting any data to us or our agent or the Site. If you have any comments or
suggestions, we would be pleased to receive them at our Kaushambi Office, Ghaziabad
address or by emailing us at
info@e-genie.in
Data protection is a matter of trust and your privacy is important to us. We shall
therefore only use your name and other information which relates to you in the manner
set out in this Privacy Policy. We will only collect information where it is necessary
for us to do so and we will only collect information if it is relevant to our dealings
with you.
We will only keep your information for as long as we are either required to by law
or as is relevant for the purposes for which it was collected. You can visit the
Site and browse without having to provide personal details. During your visit to
the Site you remain anonymous and at no time can we identify you unless you have
an account on the Site and log on with your user name and password.
Recording Information -
We may collect various information if you seek to place an order for a product to
us on the Site. We collect, store and process your data for processing your purchase
on the Site and any possible later claims, and to provide you with our services.
We may collect your title, name, gender, email address, postal address, delivery
address (if different), telephone number, mobile number, fax number, payment details,
payment card details or bank account details.
We need this information in order to allow you to go ahead with placing your order
for a product. We may use that data to process payment for the product and deliver
the product to you. We also use that data to inform you when the product is about
to be delivered. We may pass your name and address on to a third party in order
to make delivery of the product to you (for example to our courier or supplier).
We may also share your data with our franchisor. You further authorise the franchisor
to use this information to sell products to you, directly or indirectly.
We may also use your data in order to manage the Site, collect payment from you,
enable you to subsequently use parts of the Site, detect any fraud or Site abuses,
send you information relevant to the Site or our products, and in case we have any
queries. Payments that you make through the Site will be processed by our company
E-GENIE ORDER ONLINE PVT LTD, a company registered in India. You must only submit
to us or our agent or the Site information which is accurate and not misleading
and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us and you may access this information
by logging into your account on the Site. Here you can view the details of your
orders that have been completed, those which are open and those which are shortly
to be dispatched and administer your address details, bank details and any newsletter
to which you may have subscribed. You undertake to treat the personal access data
confidentially and not make it available to unauthorized third parties. We cannot
assume any liability for misuse of passwords unless this misuse is our fault.
We shall not share any of your personal information with third parties without your
explicit consent. We do not sell or rent your personal information to third parties
for their marketing purposes without your explicit consent and we only use your
information as described in the Privacy Policy. We view protection of your privacy
as a very important community principle. We understand clearly that you and Your
Information is one of our most important assets. We store and process Your Information
on computers located in the India that are protected by physical as well as technological
security devices. We use third parties to verify and certify our privacy principles.
If you object to your Information being transferred or used in this way please do
not use the site.
Under no circumstances do we rent, trade or share your personal information that
we have collected with any other company for their marketing purposes without your
consent. We reserve the right to communicate your personal information to any third
party that makes a legally-compliant request for its disclosure.
Debit /Credit Card - Check and Fraud Prevention
We use standard and authorized payment services and our Credit Check and Fraud Prevention
policies are aligned to these companies. All disputes would be handled by New Delhi
courts.
Usage of your personal information
We may use your personal information for opinion and market research. Your details
are anonymous and will only be used for statistical purposes in E-genie.in. You
can choose to opt out of this at any time. Any answers to surveys or opinion polls
E-genie.in may ask you to complete will not be forwarded on to third parties. Disclosing
your email address is only necessary if you would like to take part in competitions.
We save the answers to our surveys separately from your email address.
We may also send you other information about us, the Site, our other websites, our
products, sales promotions, our newsletters, anything relating to other companies
in our group or our business partners. If you would prefer not to receive any of
this additional information as detailed in this paragraph (or any part of it) please
click the “unsubscribe” link in any email that we send to you. Within
7 working days (days which are neither (i) a Saturday or Sunday, nor (ii) a public
holiday anywhere in India) of receipt of your instruction we will cease to send
you information as requested. If your instruction is unclear we will contact you
for clarification.
We may further anonymize data about users of the Site generally and use it for various
purposes, including ascertaining the general location of the users and usage of
certain aspects of the Site or a link contained in an email to those registered
to receive them, and supplying that anonymized data to third parties such as publishers.
However, that anonymized data will not be capable of identifying you personally.
Third Parties and Links
We may pass your details to other companies in our group. We may also pass your
details to our agents and subcontractors to help us with any of our uses of your
data set out in our Privacy Policy. For example, we may use third parties to assist
us with delivering products to you, to help us to collect payments from you, to
analyze data and to provide us with marketing or customer service assistance. We
may exchange information with third parties for the purposes of fraud protection
and credit risk reduction. We may transfer our databases containing your personal
information if we sell our business or part of it. Other than as set out in this
Privacy Policy, we shall NOT sell or disclose your personal data to third parties
without obtaining your prior consent unless this is necessary for the purposes set
out in this Privacy Policy or unless we are required to do so by law. The Site may
contain advertising of third parties and links to other sites or frames of other
sites. Please be aware that we are not responsible for the privacy practices or
content of those third parties or other sites, nor for any third party to whom we
transfer your data in accordance with our Privacy Policy.
Cookies
The acceptance of cookies is not a requirement for visiting the Site. However we
would like to point out that the some functionality on the Site and ordering is
only possible with the activation of cookies. Cookies are tiny text files which
identify your computer to our server as a unique user when you visit certain pages
on the Site and they are stored by your Internet browser on your computer's hard
drive. Cookies can be used to recognize your Internet Protocol address, saving you
time while you are on, or want to enter, the Site. We only use cookies for your
convenience in using the Site (for example to remember who you are when you want
to amend your shopping cart without having to re-enter your email address) and not
for obtaining or using any other information about you (for example targeted advertising).
Your browser can be set to not accept cookies, but this would restrict your use
of the Site. Please accept our assurance that our use of cookies does not contain
any personal or private details and are free from viruses. If you want to find out
more information about cookies, go to
http://www.allaboutcookies.org or to find out about removing them from your
browser, go to http://www.allaboutcookies.org/manage-cookies/index.html.
The Site uses technology from Google Analytics and Webtrekk GmbH (www.webtrekk.de)
through which data is collected and stored for marketing and optimization purposes
and data use profiles are prepared under a pseudonym. Cookies may be used for this.
The cookies enable recognition of the Internet browser. The data collected with
these technologies is not used, without separate authorization by the person concerned,
to personally identify the visitors to this website and is not collated with personal
data on the pseudonym holder. The permission for data recording and storage may
at any time be cancelled with on-going effect.
Security
We have in place appropriate technical and security measures to prevent unauthorised
or unlawful access to or accidental loss of or destruction or damage to your information.
When we collect data through the Site, we collect your personal details on a secure
server. We use firewalls on our servers. When we collect payment card details electronically,
we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable
to guarantee 100% security, this makes it hard for a hacker to decrypt your details.
You are strongly recommended not to send full credit or debit card details in unencrypted
electronic communications with us. We maintain physical, electronic and procedural
safeguards in connection with the collection, storage and disclosure of your information.
Our security procedures mean that we may occasionally request proof of identity
before we disclose personal information to you. You are responsible for protecting
against unauthorised access to your password and to your computer.
Consent
By submitting data to us or our agent or using the Site, you consent to our use
of your data in the manner set out in this Privacy Policy.
Copyright
We have copyright over this Privacy Policy. Use by third parties, even by way of
extract, for commercial purposes is not allowed. Infringements may be subject to
legal action. This Privacy Policy can change at any time to include / exclude clauses
and E-genie.in does not bear responsibility for updating Users on the same.
